I was disappointed with the unresponsiveness to my October 15, 2010 letter from your public relations Vice President, Mr. Michels. This is not a PR matter. That is what my letter complains about: Too much P.R. and too little substance. With Toyota’s reputation tarnished by years of failure to recall deadly runaway vehicles and other safety defects, PR alone won’t accomplish your goal. Recovery of your reputation requires sincere actions to enhance safety.
via Nader Questions Toyota Safety Investment – The Nader Page.
Filed under: Ralph Nader
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